What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, a transaction record is created and linked to
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your account wallet. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. If you contact support, the conversation is stored so we can follow up accurately. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We retain account records for as long as your account is active and for a period after closure
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as required by applicable law. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where permitted. Availability of these rights depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.